Refund policy

Return & Refund 

We have a 14 business day return policy, which means you have 14 business days after receiving your item to request a return within your account.

For easier access you could as well submit a form: here.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at notiziadesigns@gmail.com so we can provide you the needed information including the return address or click directly here within your account or quickly submit a form.

By clicking on the link, please follow these steps:

• Go to the refund policy and request a return.
• Sign in to your account:
• In the "Email" field, enter your email address, and then click "Continue".
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• Go back to the online store, and then enter a six-digit verification code.
• Click "Request return" for the order that you want to submit the return for.
• If your order has more than one item, then select the items that you want to return.
• Select a return reason and add a note for the store.
• Click "Request return".

 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at notiziadesigns@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable item

Kindly note that select items are not eligible for return. This includes bespoke and made-to-order pieces, identified as pre-order items and indicated under “Processing Time” on the product page. As these designs are individually crafted and tailored to your selection, we encourage you to carefully review the size guide prior to purchase to ensure an impeccable fit.

Should you have any questions or require further assistance regarding a specific item, our team would be delighted to assist you at notiziadesigns@gmail.com

Exchanges

At this time, we do not offer direct exchanges.
If you would like a different size or style, please return the original item and place a new order.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 days have passed since we’ve approved your return, please contact us at notiziadesigns@gmail.com Monday to Friday between 10 and 19. The returned amount does not include transport costs, which are borne by the customer.